Ten critical things your association or nonprofit should be doing to recruit, retain and engage your volunteers. By Jack Shand, CAE, CMC.
The value in planning is not in creating strategy but in implementing it. The purpose of planning includes seeing the positive, tangible results accruing to the organization by instituting and achieving strategic change.
Yet too many organizations see their planning process fail. The strategic plan sits ignored on a bookshelf; the volunteers and staff involved lament the wasted money and lost time in a failed process, understandably reluctant to repeat the same experience again.
Outstanding leaders in the not-for-profit sector have common characteristics. Certainly they must be aligned with their employer's mission and be a compelling advocate who engages others in that mandate. They must be effective communicators. Leaders engender confidence. What else are not-for-profit boards seeking in staff leaders?